50 % less floorspace needed
Rising property costs in major cities are becoming a serious concern for many businesses. Trusted Shops, headquartered in Cologne with offices across Europe, faced the same challenge. So how did they manage to cut their office space from 7,500 to 3,500 square meters without reducing headcount? Their success story shows just how much economic potential desk sharing can unlock.


Organising hybrid work
Since 2020, the digital company has been operating in a hybrid model with around 800 employees across several European locations. It quickly became apparent that a software solution was necessary to plan attendance and availability.
They introduced a booking tool, allowing employees to reserve their office workspaces in advance. After its success at the headquarters in Cologne, additional locations in Amsterdam, Warsaw, Barcelona, and Lille followed suit. It soon became clear that planning was not the only advantage of the software: it also enabled significant cost savings.
"We have vacated nearly half of our spaces since we started with desk.ly."


Insights in office occupancy enable savings
Trusted Shops digitally maps the offices using interactive floor plans. The spaces are assigned features, such as technical equipment, to help employees easily find and book the right spot.
For the company itself, the analyses are particularly intriguing. They reveal which areas and spaces are well or less well received. These insights enabled the company to sublet a total of 3,500 square metres of office space, significantly reducing costs.
Seamless integration saves time
With the booking software, Trusted Shops not only cuts ongoing expenses but also reduces the time needed to manage workspaces.
- Thanks to the Microsoft Teams integration, employees can swiftly and effortlessly reserve their space directly from Teams.
- The integration with Workday automates the management of bookings, such as in instances of illness.
- These are just two of the more than 80 integrations with HR, team tools, and calendar synchronisations that desk.ly provides.

"The support from desk.ly is outstanding as we receive prompt responses whenever we have queries. Many features are intuitive, making the tool straightforward to use, ensuring you can't make a mistake with it."

Trusted Shops is an internationally expanding company with six branches and over 800 employees across Europe. Specialising in online solutions for enhanced transparency and security in e-commerce, Trusted Shops began with the trustmark and buyer protection to provide reliable guidance and genuine protection for online shopping. Today, the company ensures comprehensive transparency with its review system – extending far beyond e-commerce.
