50 % less floorspace needed

The rising property costs in major cities are a growing concern for businesses. Trusted Shops with its headquarter in Cologne and subsidiaries in several other European cities faced a similar challenge. How did they manage to reduce their space from 7,500 to 3,500 square metres while maintaining the same number of employees? Their success story demonstrates the economic potential of desk sharing.

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The challenge

Organising hybrid work

Since 2020, the digital company has been operating in a hybrid model with around 800 employees across several European locations. It quickly became apparent that a software solution was necessary to plan attendance and availability.

They introduced a booking tool, allowing employees to reserve their office workspaces in advance. After its success at the headquarters in Cologne, additional locations in Amsterdam, Warsaw, Barcelona, and Lille followed suit. It soon became clear that planning was not the only advantage of the software: it also enabled significant cost savings.

"We have vacated nearly half of our spaces since we started with desk.ly."

Claudia PlumFacility Management, Trusted Shops

"We have vacated nearly half of our spaces since we started with desk.ly."

Claudia PlumFacility Management, Trusted Shops

"We have vacated nearly half of our spaces since we started with desk.ly."

Claudia PlumFacility Management, Trusted Shops

Surprising impact

Insights in office occupancy enable savings

Trusted Shops digitally maps the offices using interactive floor plans. The spaces are assigned features, such as technical equipment, to help employees easily find and book the right spot.

For the company itself, the analyses are particularly intriguing. They reveal which areas and spaces are well or less well received. These insights enabled the company to sublet a total of 3,500 square metres of office space, significantly reducing costs.

Easy implementation

Seamless integration saves time

With the booking software, Trusted Shops not only cuts ongoing expenses but also reduces the time needed to manage workspaces.

Thanks to the Microsoft Teams integration, employees can swiftly and effortlessly reserve their space directly from Teams.
The integration with Workday automates the management of bookings, such as in instances of illness.
These are just two of the more than 80 integrations with HR, team tools, and calendar synchronisations that desk.ly provides.

"The support from desk.ly is outstanding as we receive prompt responses whenever we have queries. Many features are intuitive, making the tool straightforward to use, ensuring you can't make a mistake with it."

Claudia PlumFacility Management, Trusted Shops

Trusted Shops

Trusted Shops is an internationally expanding company with six branches and over 800 employees across Europe. Specialising in online solutions for enhanced transparency and security in e-commerce, Trusted Shops began with the trustmark and buyer protection to provide reliable guidance and genuine protection for online shopping. Today, the company ensures comprehensive transparency with its review system – extending far beyond e-commerce.