Privacy Policy

1. Data protection at a glance

General information

The following information provides a basic overview of what happens to your personal data when you visit this website. Personal data is all data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the website operator’s contact details in the legal notice of this website.

How do we collect your data?

Firstly, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time you viewed the page). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. In addition, you have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data in certain circumstances. Furthermore, you have the right to lodge a complaint with the responsible supervisory authority.

For this purpose and other questions about privacy you can contact us at any time using the contact details as provided in our legal note.

Analysis tools and third party tools

When visiting this website, your surfing behaviour may be statistically analysed. This is done mainly with so-called analysers.

Detailed information on these analysers can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External hosting

This website is hosted by an external service provider (hosting provider). The personal data collected on this website is stored on the hosting provider's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website accesses and other data generated via a website.

The use of the hosting provider takes place for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 par. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online service by a professional provider (Art. 6 par. 1 lit. f GDPR).

Our hosting provider will only process your data to the extent that this is necessary for the fulfilment of its service obligations and will follow our instructions with regard to this data.

Conclusion of a contract for order processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hosting provider.

3. General indications and required information

Data protection

The providers of this website take the protection of your personal data very seriously. We handle your personal data in strict confidence and in accordance with data protection laws as well as this privacy policy.

When you use this website, various personal data are collected. Personal data is any data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that the transfer of information on the internet (e.g. via email communication) can give rise to security gaps. As such it is not always possible to protect data from access by third parties.

Information about the controller

The controller of data processing on this website is:

basecom GmbH & Co. KG
Hannoversche Straße 6-8
49084 Osnabrück, Germany

Authorised representative and managing director: Manuel Wortmann

Person responsible for content: Manuel Wortmann
RG Osnabrück HRA 200550
VAT number: DE254432299

represented by the personally liable shareholder:
basecom Beteiligungsgesellschaft mbH
Hannoversche Str. 6-8
49084 Osnabrück, Germany

RG Osnabrück HRB 200187

represented by the Managing Director Manuel Wortmann.

Telephone: (+49)541 580 287 0
Email: info@basecom.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Data Protection Officer required by law

We have appointed a data protection officer for our company.

basecom GmbH & Co. KG
Data Protection Officer
Hannoversche Str. 6-8
49084 Osnabrück, Germany

E-Mail: datenschutz@shz.de

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PAR. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PAR. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PAR. 2 GDPR).

Right to lodge a complaint with a supervisory authority

In the event of breaches of the GDPR, data subjects shall have a right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a conventional, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you always have the right to receive information concerning the data stored about you, the source and recipient and purpose of data processing as well as the right to have such data amended or deleted. For this purpose and other questions about personal data you can contact us at any time using the contact details as provided in our legal note.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. For this purpose you can contact us at any time using the contact details as provided in our legal note. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data held by us, we will usually need time to verify this. You have the right to request the restriction of the processing of your personal data for the duration of the review.
  • If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 par. 1 GDPR, a consideration of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may - apart from being stored - only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

4. Data collection on this website

Cookies

Our website uses so-called cookies. Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are necessary for technical reasons, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping cart function) or are necessary to optimise the website (e.g. cookies to measure web audience) are stored on the basis of Art. 6 par. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 par. 1 lit. a GDPR); consent can be revoked at any time.

[borlabs-cookie type="btn-cookie-preference" title="Edit / revoke consent"/]

You can adjust your browser settings so that you are informed about the implementation of cookies and only allow them on an individual basis, allow them in certain cases or blanket reject them and set up automatic cookie deletion each time you close your browser. Deactivating cookies may limit the functionality of this website.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately within the framework of this privacy policy and, if necessary, request your consent.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server inquiry
  • IP address

This data is not combined with that from other sources.

The collection of this data is based on Art. 6 par. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - for this purpose, the server log files must be recorded.

Contact form

Should you submit a request via our contact form, your entry including the provided contact details will be saved by us for the purpose of dealing with this request and any potential subsequent questions. These details are not passed on to others without your permission.

The processing of this data is based on Art. 6 par. 1 lit. b GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of requests addressed to us (Art. 6 par. 1 lit. f GDPR) or on your consent (Art. 6 par. 1 lit. a GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions - in particular retention periods - remain unaffected.

Your email, telephone or fax query

If you contact us by email, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. These details are not passed on to others without your permission.

The processing of this data is based on Art. 6 par. 1 lit. b GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of requests addressed to us (Art. 6 par. 1 lit. f GDPR) or on your consent (Art. 6 par. 1 lit. a GDPR) if this has been requested.

The data you send to us via contact requests will remain with us until you request that we delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions - in particular legal retention periods - remain unaffected.

Registration on this website

You can register on the website in order to use additional features. We use the data entered for this only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will deny the registration.

For important changes, for example in the scope of the service or in the case of technically necessary changes, we will use the email address provided during registration to inform you.

The data entered during registration is processed for the purpose of implementing the contractual relationship established through registration and, if necessary, for initiating further contracts (Art. 6 par. 1 lit. b GDPR).

The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Legal retention periods remain unaffected.

5. Analysis tools and marketing

Google Analytics

This website uses the functions of Google Analytics, a web analytics service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. This data may be summarised by Google in a profile that is assigned to the respective user or their end device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about your use of the website will be transmitted to a Google server in the United States and saved there.

The use of this analysis tool is based on Art. 6 par. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. Provided that the relevant consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 par. 1 lit. a GDPR; consent can be revoked at any time.

IP anonymisation

We have activated the IP anonymisation function on this website. As such Google will shorten your IP address within member states of the European Union or in other countries that are party to the European Economic Area Agreement before it is transmitted to the USA. Only in exceptional cases will a full IP address be transmitted to Google servers in the United States and then truncated. Google will use this information on behalf of the website operator for the purpose of evaluating your use of the website, compiling reports on website activity and for providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser for the scope of Google Analytics will not be linked with any other data held by Google.

Browser plug-in

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Read more information about how Google Analytics deals with user data in the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order processing

We have signed a contract with Google regarding order processing and fully implement the strict guidelines in our use of Google Analytics as stipulated by the German data protection authorities.

Storage duration

Data stored by Google regarding users and events that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymised or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=en

6. Plug-ins and tools

Google Web Fonts

This site uses so-called Web Fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required Web Fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google's servers. This enables Google to know that this website has been accessed via your IP address. The use of Google Web Fonts is based on Art. 6 par. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. Provided that the relevant consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 par. 1 lit. a GDPR; consent can be revoked at any time.

If your browser does not support Web Fonts, a standard font will be used by your computer.

You can find more information on Google Web Fonts here https://developers.google.com/fonts/faq and in Google’s privacy policy at https://policies.google.com/privacy?hl=en.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether the data input on this website (e.g. in a contact form) is made by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis purposes, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analysis runs completely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data is based on Art. 6 par. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated espionage and from spam. If the relevant consent has been requested, the processing is carried out exclusively on the basis of Art. 6 par. 1 lit. a GDPR; consent can be revoked at any time.

For more information about Google reCAPTCHA, please see the Google Privacy Policy and the Google Terms of Service at the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.

7. eCommerce and payment providers

Data processing (customer and contract data)

We collect, process and use personal data only insofar as it is necessary for the establishment, content or amendment of the legal relationship (inventory data). This is based on Art. 6 par. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or to charge for it.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.